Shipping & Delivery
We’re committed to making your shopping experience seamless and discreet from start to finish. We offer reliable, secure shipping options to ensure your order arrives on time and in perfect condition. Whether you’re shopping for yourself or a gift, we take the stress out of delivery so you can focus on what matters most.
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Your privacy is our priority, which is why all orders are shipped in plain, unbranded packaging. There’s no indication of what’s inside, so you can shop with complete confidence and discretion. We partner with trusted courier services to deliver your products safely and efficiently across South Africa, no matter where you’re located.
We know that waiting for your order can be exciting, so we provide tracking details for every shipment. This allows you to follow your package every step of the way. If you have any questions about your delivery, our friendly customer service team is here to assist and keep you informed.
Shipping & Delivery FAQs
How long does delivery take?
Most orders are delivered within 1–3 business days, depending on your location. Remote or outlying areas can take up to 5 days.
Do you ship to all areas in South Africa?
Yes, we deliver to all corners of South Africa, from bustling urban centres to very remote locations. No matter where you are, our trusted courier partners ensure your order reaches you safely and securely.
Is the packaging discreet?
Absolutely. All packages are shipped in plain, unbranded packages (or boxes for bigger orders) with no reference to LoveCo or the contents inside. All orders are double-wrapped, offering another layer of protection and discretion. This ensures that nobody can peek inside, nor can anyone feel what's in the order, etc. We make sure that all orders are private and discreetly packaged.
How can I track my order?
You'll receive a tracking number once your order has been dispatched so you can follow it online.
Do you offer express delivery?
Yes, we offer express delivery options for faster shipping. Select this at checkout if you need your order urgently.
What if I’m not home when my order arrives?
Couriers will leave a notification with instructions for re-delivery or collection at a nearby location.
Do you deliver to PO boxes?
Unfortunately, we don’t deliver to PO boxes. Please provide a physical address for delivery.
How much does shipping cost?
Shipping costs vary based on your location and order size. Exact costs will be calculated at checkout. Please note that delivery is FREE for all orders over R749.
We've made delivery easy for you
We’ve built the little magic into our process to ensure your orders are delivered swiftly, securely, and with complete discretion. Need more details or have a question? Our team is just a message away and happy to help!