Privacy & Security
We cater to all types of intimate desires, so we put extra emphasis on managing privacy and discretion. At LoveCo, we understand how important it is to keep your preferences private, and so we take every step to ensure your experience is secure and confidential. From the way we package your orders to how we protect your data, your privacy is at the heart of everything we do. Here's what we do to further protect our customers:
Discreet Shopping, Always
We’re discreet about what our customers want, and what customers order. All packages are shipped in plain, unbranded packaging, with absolutely no indication of what’s inside. All orders are double-packaged too, so nobody can simply open a part of the packaging and peek in! We go the extra mile in our protective packaging, so that nobody can sneak a peek or feel their way to any discovery of what was ordered! It's entirely private. Whether it’s a delivery to your home or workplace, only you know what’s in your delivery.
World-Class Security
Your online safety is our priority. We use world-renowned software, payment processes and best practices to power our store and secure all our customer's personal details. With advanced encryption and trusted payment gateways, your data stays protected at every step of the process.
We Never Share Your Information
Your personal information is yours alone, and we’ll keep it that way. LoveCo does not sell, rent, or share your data with any third parties, vendors, or external companies. Our team members sign strict non-disclosure agreements, so even behind the scenes, your privacy is safeguarded.
Your Confidence, Our Commitment
Shopping for your intimate products should feel easy and stress-free. That's our goal, and our mission. Whether you’re browsing our store or reaching out to our team, you can trust that your information is handled with care and respect.
At LoveCo, we believe in providing a secure and worry-free shopping experience. We’re here to support your journey with discretion, professionalism, and the highest level of security – because your trust is everything to us. We hope that you enjoy shopping with us!
Frequently Asked Questions
Will my order be shipped discreetly?
Yes, of course. All orders are packed in plain, unbranded packaging with no indication of what’s inside.
Is my information safe when shopping with LoveCo?
Absolutely. We use advanced encryption technology and world-renowned software to ensure your data is always secure and protected.
Do you share my personal information with anyone?
Never. We do not sell, rent, or share your data with third parties or vendors. Your privacy is our priority.
How do you protect my payment details?
We use secure payment gateways with advanced encryption to keep your financial information safe and confidential.
What if I have concerns about my data?
Our team is here to help. Contact us anytime with your questions, and we’ll address your concerns transparently and promptly.
Who can see my order history?
Only you. Our team follows strict non-disclosure agreements to ensure your information remains private.
Can I delete my personal data?
Yes. If you wish to delete your data, reach out to us, and we’ll handle your request with care and efficiency.
Do you send marketing emails or texts?
Only if you’ve opted in. You can unsubscribe at any time, and we’ll never spam you.
How do you ensure my account stays secure?
Our website is built with robust security measures to protect your account from unauthorised access.
Is my browsing activity on your site private?
Yes. We use secure technology to ensure your browsing and shopping activity remains confidential.