Returns & Refunds

We know that sometimes things don’t go as planned, and that’s okay! Our returns and refunds process is designed to be as smooth and hassle-free as possible because we want you to feel confident shopping with us every step of the way.

Starting a return is easy just contact us within the specified timeframe, and we’ll guide you through the process. Your satisfaction is at the heart of what we do, and we’re committed to ensuring every experience with LoveCo is a positive one.

For hygiene and safety reasons, we can’t accept returns on some items like lingerie. However, if you have ordered an intimate product or toy that arrives damaged or faulty, we’ll make it right. Whether you need a replacement, exchange, or refund, our team is here to help resolve the issue quickly and fairly